Privacy policy
At Bula Natural Living, we care about your privacy, and we want you to feel safe when shopping with us. This page explains what information we collect, why we collect it, and how we keep it safe.
What Information We Collect
- Basic Details You Provide: Your name, email, phone number, shipping and billing address. We need these to process and deliver your order.
- Payment Info: Payments are handled securely through third-party providers like Shopify Payments, PayPal, or credit card companies. We do not store your full card details ourselves — ever.
- Browsing Info: Like most websites, we collect technical information such as your IP address, browser type, and cookies to improve your experience and show you the website properly.
How We Use Your Information
We use your information only for things related to your order and shopping experience:
- Process and deliver your order.
- Send order confirmations, shipping updates, and customer support replies.
- Improve our website and services so you enjoy a better shopping experience.
- Comply with legal/tax requirements (we’re required to do this by law).
Cookies
Cookies are small files placed on your browser to remember things like what’s in your cart. They help us improve your shopping experience. You can turn cookies off in your browser settings, but some parts of the site may not work correctly.
Sharing Your Data
- We do not sell your personal information.
- We only share data with trusted partners like payment processors, shipping carriers, or service providers (such as email or analytics tools) — and only as needed to complete your order.
How We Protect Your Information
We use secure systems and encryption to keep your details safe. While no system is 100% hack-proof, we do everything in our power to protect your data.
Your Rights
If you ever want to:
- See the data we have about you
- Correct something
- Ask us to delete your details
Simply email us at support@bulanaturalliving.com and we’ll gladly help.